Queens Limo And Bus Rental – Where customer service is King!
When you have the need for limo or bus rental in Queens, you’ll no doubt be looking for a company that will assure the best customer service. Why? Because at the end of the day, it’s not who you rent or hire from, its how well your rental experience was that counts.
But not every service provider that rents you a limo in Queens is made alike. And interestingly enough, not all of them use the same yardstick to measure customer service or customer satisfaction.
JUDGING HIGH QUALITY SERVICE
So what is the hallmark of a customer-focused limo or bus rental service provider? And how does one decide if that company is indeed the one to partner with for important private or corporate functions?
Well, there are some key tests that anyone offering you limo rental or bus charter services must pass. Here’s what you need to ascertain in order to judge whether you’re likely to receive high quality service:
The Fleet: Your special occasion needs a special type of transport to make it unforgettable. Whether it’s a luxury stretch limo, an executive sedan or a party bus or van, the service provider must have a diverse fleet that comes with different colors, sizes and features.
If you needed to make an “entrance statement” at your prom, the company offering you limo rental in Queens should be able to set you up with a vehicle that’s appropriate for making such a statement. So too, the fleet should have appropriate vehicles for use in corporate environments.
Then, there’s size. Yes, when it comes to luxury travel, size does matter! If you have a party of 8, and all that your limo rental service provider can offer is a 6-people carrier; you’ll be cramped for the entire duration of your trip. Not a very good measure of customer service!
The People: It’s easy to pay money to buy an entire fleet of vehicles to impress customers. But when it comes to delivering high quality, reliable customer service, its people that do it.
A truly customer oriented company will have a thorough and detailed hiring process that ensures that only the best chauffeurs and drivers make it on their team. But simply hiring good quality staff is not a sufficient hallmark of great customer service. There’s much more to it!
To maintain great people, you need to be committed to continuous training and monitoring. Since driving and chauffeuring individuals and groups of people is a very personalized service, the staff behind the wheels must be trained not only in operating the vehicles, but also in meeting, greeting and serving the unique needs of individual clients. And that’s how great people deliver an even greater customer service experience!
The Security: Whether you require bus charter in Queens, or whether it is a limo or private jet that you have chartered. You need to know that you are adequately protected by insurance when on the road or in the air with your designated service provider.
Insurance is a very costly business, and limo rental in Queens is no exception. Because it is expensive to insure their fleet and passengers, many service providers do not have adequate insurance protection.
Before you sign up with a limo or bus charter service, make sure they are in a position to show you proof of insurance coverage. A professional, customer focused service provider should carry at least two million dollars of blanket coverage. And that’s yet another pillar of customer service.
BUT THERES MORE…!
…much more, in fact!
To make bus charter in Queens an unforgettable customer experience, the service provider should be able to offer much more, including:
- Smoke-free vehicles and planes upon request;
- Free soft drinks for you and your party;
- Access to toll-free phones;
- Customizable billing and payment plans
- …and more!
While these may be seen as “small things”, they in fact go a long way to confirming that the people behind the company care deeply for their customers, and that the operators are willing to go the extra mile to ensure complete customer satisfaction.
If you are looking for a customer-focused service provider of limo and bus rental in Queens, then there’s undoubtedly one name that stands out: Angel Miles Transportation!
From vehicle options and professional staff, to a well maintained fleet and flexible billing and payment plans – you’ll find it all under one roof.
Along with airport car services and hourly rentals, the Angel experience offers bus and limo rental in Queens like no other provider can. Whether it’s a prom, weddings or other individual or company sponsored event, you can count on receiving a holistic transportation solution to all your needs. In Queens, Angel Transportation is where customer service is King!